develop your after-sales
activity on the internet
For more than 20 years, RTE SERVICES has been digitising and optimising the after-sales activities of numerous industrial stakeholders. RTE SERVICES works continuously to permit its industrial customers to:
Simplify or automate their after-sales processes,
Improve the quality of information and accessibility,
Increase the sale of their spare parts or accessories,
Increase customer satisfaction.
A single extranet
to manage all your after-sales processes.
A single web portal for all your company’s after-sales services and processes.
Documat by RTE Services, our spare parts and inventory management software integrates all after-sales service processes within a single extranet.
A single site for productivity, profitability, and competitiveness gains
24/7 access to all data
Reduction of coding errors
Reduction of order processing times and interventions
Increase in sales
Reduction of operating and administrative costs
Adherence to processes
Increased user and customer satisfaction
The know-how of RTE Services
Over the past 20 years RTE Services has been focusing on the following areas:
- To develop deep knowledge of the business of our customers and after-sales organisations
- Designing and developing solutions exclusively for industrial partners, machine and equipment manufacturers.
Our position in the marketplace allows us to bring more added value to our customers throughout the projects we work on:
- During the pre-sales study phases and after sales to ensure we have deep knowledge of the needs of our customers
- During the design and implementation of the solution
- During the evolution and improvement of our software solutions