RTE SERVICES is concerned about the rights of individuals and in particular with regard to automated processing. Committed to remaining transparent with its customers, the company has put a policy in place that covers all of these conditions. The aim is to ensure that individuals have options available to them to best exercise their rights.
For further information about personal data protection, please visit the website: https://www.cnil.fr/
The current online version of these conditions of use is the only applicable version when accessing the site until a new version replaces it.
Article 1 – Legal Notice
1.1 Site (hereinafter referred to as « the site ») : RTE SERVICES
1.2 Publisher (hereinafter referred to as «the publisher ») :
- RTE SERVICES SARL sole proprietorship
- with a capital of 120 960 €
- whose head office is based at: Allée Charles Victor Naudin – 06410 BIOT
- represented by Vincent VOUILLON, in his capacity as Director
- registered at the Antibes 398 067 314
- Telephone number: +33 (0)4 89 87 10 62
- email address: email@example.com
1.3 Host (hereinafter referred to as « the host ») :
RTE SERVICES is hosted by OVH through IPAOO, whose head office is based at 2 rue Kellermann, 59100 Roubaix – France.
Article 2 – Accessing the site
Access to the site and its uses is strictly for personal use only. You agree not to use this site and the information or data it contains for commercial, political, advertising and any form of commercial solicitation, more specifically, sending unsolicited emails.
Article 3 – Site contents
All brands, photographs, text, comments, illustrations, animated or non-animated images, video sequences, sounds, as well as all the computer applications that could be used to run this site and all the elements reproduced or used on the site in general, are protected by the laws in force for intellectual property.
They are the full and entire property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications are strictly prohibited without prior written consent from the publisher. The fact that the publisher does not initiate proceedings upon becoming aware of such unauthorized uses, does not constitute acceptance of these uses or waiver prosecution.
Article 4 – Site Management
In order to effectively manage the site, the publisher may at any time:
- suspend, interrupt or limit access to all or part of the site, restrict access to the site, or parts of the site, to a specific category of Internet users;
- remove any information that may interfere with its operation or is in breach of national or international laws;
- suspend the site in order to make updates.
Article 5 – Responsibilities
The publisher may not be held liable in cases of site failure, break down, difficulties or interruption during its operation, access to the site or one of its features being prohibited.
The material you use to access the site is your sole responsibility. You must take all appropriate measures to protect your material and your own data, including protection against internet viral attacks. You are also solely responsible for the sites and data you choose to view.
The publisher cannot be held responsible in case of legal proceedings against you:
- due to the use of the site or any service accessible via the Internet;
- due to you breaching these terms and conditions.
The publisher is not liable for damages to you, to others and/or your equipment because of your connection or your use of the site and you waive any resulting action against them.
If the publisher is subject to an amicable or judicial procedure because of your use of the site, it could turn against you to seek compensation for any damages, sums, prosecutions or costs that may arise from this procedure.
Article 6 – Hypertext links
The publisher authorizes the use of all hypertext links by users to all or part of the site. However, links must be removed on the publisher’s request.
Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights over the content in the link.
Article 7 – Data collection and protection
Your data is collected by RTE SERVICES.
Personal data means any information relating to an identified or identifiable individual (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular with reference to a name, an identification number or one or more elements specific to their physical, physiological, genetic, psychological, economic, cultural or social identity.
Personal data that may be collected on the site is mainly used by the publisher to manage the relationship with you, and to process your orders if required.
No personal data are collected.
Article 8 – Right to access, rectify or delete your data
In accordance with applicable regulations regarding personal data, users have the following rights:
The right of access: Users may exercise their right to access or know what personal data is being held about them, by writing to the following email address. In this case, the platform may request proof of the user’s identity in order to check their legitimacy prior to applying this right,
- The right of rectification: If personal data held by the platform is inaccurate, they may request for information to be updated.
- The right to delete data: Users may request personal data to be deleted, in accordance with the data protection laws in force.
- The right to limit processing: Users can ask the platform to limit personal data processing in accordance with GDPR.
- The right to object to data being processed: Users may object to their data being processed in accordance with the assumptions provided by the GDPR
- The right to data portability: Users can ask for the platform to supply them with the personal data they have provided in order to transfer it to another platform.
You can exercise these rights by contacting us at the following address: RTE SERVICES, Allée Charles Victor Naudin – 06410 BIOT
Or by email to the following address: firstname.lastname@example.org
All requests must be accompanied by a photocopy of a valid piece of identity signed and stating the address where the publisher may contact the requester. A response will be sent within one month of receiving the request. This period of one month may be extended to two months depending on the complexity and/or the number of requests made.
In addition, and since the law No. 2016-1321 of 7th October 2016, those who wish, have the possibility to arrange the fate of their data after their death. For more information on this subject, please consult the CNIL website: https://www.cnil.fr
Users can also lodge complaints with the CNIL on the CNIL website: https://www.cnil.fr.
We recommend that in the first instance, you make contact with us on the platform before filing a complaint to the CNIL, as we are at your disposal to resolve your problem.
Article 9 – Use of data
Personal data collected from users is intended to provide platform services, to enhance them and maintain a secure environment. The legal basis for processing is to execute the contract between the user and the platform. More specifically, uses are as follows:
- for users to access and use the platform;
- for operational management and optimizing the platform;
- to provide user assistance;
- to check, identify and authenticate data sent by the user;
- to personalize services by displaying advertisements based on the user’s browser history, based on their preferences;
- to detect and prevent fraud, malicious software and manage security incidents;
- to manage any legal disputes with users;
- to send sales and advertising information, based on the user’s preferences.
Article 10 – Data retention policy
The platform keeps your data as long as necessary to provide you with services and assistance.
It is held for as long as reasonably necessary or required to meet legal or regulatory obligations, resolve disputes, prevent fraud and abuse or apply our terms and conditions. If required, we may also keep some of your information after you have closed your account or we no longer need to provide you with services.
Article 11- Sharing personal data with third parties
Personal data may be shared with third-party companies exclusively in the European Union, in the following cases:
- When the user publishes publicly available information in the free comment areas of the platform;
- When the user authorizes the site of a third party to access their data;
- When the platform uses service providers for user support, advertising and payment services. These service providers have limited access to users’ data, relating only to performing these services, and have a contractual obligation to use them in accordance with provisions for the applicable personal data protection regulations in place;
- The platform may transmit data to respond to claims against the platform if required by law to comply with administrative and judicial procedures.
Article 12 – Sales offers
You are likely to receive sales offers from the publisher. If you do not wish to receive these offers, please notify us by email at: email@example.com
If you access data of a personal nature when visiting the site, you must refrain from any collection, unauthorized use and any act that may constitute an invasion of privacy or affect an individual’s reputation. The publisher disclaims all liability in this regard.
Data is stored and used for a period of time in accordance with the legislation in force.
Article 13 – Cookies
What is a « cookie »?
A « Cookie » or tracer is an electronic file deposited on a device (computer, tablet, smartphone …) and read for example when visiting a website, reading an email, installation or using software or a mobile application and regardless of the terminal type used (source : https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).
By browsing this site, “cookies” from the company responsible for the site concerned and/or third-party companies may be registered on your device.
During the first navigation on this site, an explanatory banner on the use of “cookies” will appear allowing you to express a choice on the use of such “cookies”. Unless you decide to disable these cookies, you agree that the site may use them. You have the opportunity at any time to express and modify your wishes regarding “cookies”, knowing that this may reduce or prevent accessibility to all or part of the services offered by the site. You may do this by clicking on the following link: Manage Cookies
If the user refuses to have “cookies” registered on their device, or if they remove those already registered, the browsing experience on the site may be limited. If necessary, the publisher declines any responsibility for the consequences relating to limited site functions and the services that may be offered.
All information collected will only be used to monitor the volume, type and configuration of traffic using this site and to develop the design and layout as well as other administrative and planning purposes and generally, to improve the quality of the service we offer you.
Types of « cookie »
|Cookies categories||Why we use these cookies|
|Mandatory cookies (required)||These cookies are strictly necessary for security and to allow the basic functionalities of the site (including security, connection, preferred language, saving the basket and order tracking).|
|Functional cookies||These cookies help us to improve our site by collecting and analysing information about its use. They can also be used to enhance the customer’s experience such as online chat and sharing on social networks.|
These cookies last for thirteen months.
For more information on the use, management and removal of “cookies” for all types of browser, please access the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
Article 14 – Internet pixels
The publisher may occasionally employ internet pixels (also known as tags) and deploy them through a partner capable of finding them (and therefore store the relevant data, including the user’s IP address) in a foreign country.
These tags are placed both in online advertisements allowing users to access the Site, and on the various pages of it.
This technology allows the publisher to evaluate the visitors’ responses to the site and the effectiveness of their actions (for example, the number of times a page is opened and the data accessed), as well as the use of this data on the site by the user.
The external service provider may gather data on site visitors and other websites through these tags, compiling reports on website activity for the publisher and provide other services relating to its use and the internet.
Article 14 – Photos and product presentations
Product photographs and their accompanying descriptions are not contractual and the publisher holds no responsibility for them.
Article 15 – Applicable law
These conditions of use are governed by French law and subject to the jurisdiction of the courts of the publisher’s head office, subject to a specific skills requirement resulting from a law or special regulation.
Article 16 – Contact us
For any questions, information on the products presented on the site, or about the site itself, you can contact us by email at the following address: firstname.lastname@example.org