Search engine
Search by model, part number or serial number to be sure you are identifying the correct part number.
Nomenclature
Consult the detailed catalogue of materials for the model or serial number you are looking for.
Interactive exploded views
Click on the frame numbers in the exploded views to view information about the part.
Detailed information
Provide detailed information on each reference:
- Reference, designation,
- Packaging unit,
- Status, availability, replacement,
- List price, promotional rate, quantity discount,
- Colours, dimensions, characteristics
Online Orders
Integrate orders into your ERP without retyping, and keep your customers informed of the progress of their order.
File Structure
Organise your document library according to the file structure best suited to your needs…- By brand, range, models,
- By document type,
- …
All types of documents
Put all types of documents online- Installation instructions
- Maintenance instructions
- User Manuals
- Wiring diagrams
- Layout diagrams
- Accessory Catalogues
- Marketing Brochures
- Diagnostic software or firmware
- …
All types of formats
Put all types of documents online- PDF documents
- JPG, PNG images
- CAD documents
- Software
- …
Access rights management
Restrict access to certain documents according to the profile of the logged-in user- End customers,
- Technicians,
- Partners,
- Employees,
- …
Messaging
Emails sent to the right recipient- Depending on the type of question submitted (sales, technical assistance, sales administration, …)
- Depending on the geographical area or type of customer (country, subsidiary, distributors, technicians, end customers)
Request for quotations
A module integrated to the parts catalogue, adding new references, quotations and parts availability requests- Receipt of applications
- Online response and follow-up
- Management of sales discounts (line by line discounts, total amount discounts, transport costs, …)
- Communication history
- Transformation of quotations into orders after acceptance …
- …
Warranty claims
Reduce the administrative burden of warranty claims- Automatic pre-verification of support requests according to your business rules: serial number, part references, quantity, diagnostic code, mandatory information, etc.
- Ask for additional information: photo, invoices, attached documents, …
- Online validation workflow to reject, accept applications
- Communication history.
- Transmission to your ERP for integration and support
Automatically updated data
Your repository (parts, products, customers, prices, availability, etc.) updated daily and automatically by FTP, FTPS, HTTPS, WebServices, etc.
Support of many formats
Exchange information in different formats: TXT, XLS, XML, EMF, JPG, PNG, PDF, DWG, …
Real-time integration
Display your ERP information updated in real time: availability, stock, prices, …
Responsive Design
The design of the screens automatically adapts to the resolution and type of terminal used.
Compatible with any browser
Connect to the site with browsers (Chrome, Edge, IE, Firefox, Safari, …)
Implementation of the initial solution
Design, development, or configuration made to measure according to your business processes
High Availability Hosting
- Site hosted by two datacenters to increase fault tolerance
- Availability guaranteed
Maintenance
Corrective maintenance, support and assistance
